• Call for Booking a Test
    +971 4 5149449
  • Laboratory timings
    9 AM – 10 PM (Saturday to Thursday)

Positions and Job Summary



Laboratory Director

Under general supervision of the Executive Director and in collaboration with the administrative team, the Laboratory Director develops, implements, and evaluates the medical practice delivery model in accordance with the goals of Dow Diagnostics (DD). The Laboratory Director shares in the administrative functions that directly impact medical services and collaborates with the management team in overall planning and budget activities. The Medical Director assures delivery of quality services to all patients. In the absence of the Executive Director and the Operations Director, this position assumes all non-provider leadership responsibilities. Also performs clinical responsibilities as agreed upon by the Executive Director.

The director has the necessary competence, authority and resources in order to fulfil the requirements of this International Standard.

Technical Director

The Technical Director is responsible for the technical and scientific oversight of the laboratory, including compliance to regulatory requirements and standards (national and international) inclusive of day to day administrative and managerial decisions that impact on the operation of the laboratory ranging from staff selection, purchasing, budgeting, marketing, Quality Control and Assurance, site inspection and accreditation, performance improvement and measure selection, staff training and education, information management, scheduling, communication, and safety.

Clinical Pathologist

Examining the results of blood tests, smear tests and tissue removal, explaining test results and giving advice on further medical assessments, organising work in laboratories and supervising other laboratory staff, attending meetings with other health professionals to discuss the treatment of individual patients.

Director Sales & Marketing

As The DOW DIAGNOSTICS FZ-LLC grows in size, geographical presence and offerings, we are looking to bring a new level of thinking, competitive creativity and focus to our external sales and communications to realize our goal to be recognised and respected as one of the region’s foremost trend forecasting and futures consultancies.

Laboratory Manager

Under the direction of Medical Director/Technical Director, supervise the activities of a clinical laboratory and ensure its smooth and efficient functioning. Take independent action to establish own short-range plans within scope of Laboratory wide policy, referring to senior’s management on matters requiring clarification, interpretation, or exception to Laboratory wide policy

Marketing Manager

As The DOW DIAGNOSTICS FZ-LLC grows in size, geographical presence and offer, we are looking to bring a new level of thinking, creativity and focus to our external marketing and communications to realize our goal to be recognized and respected as one of the region’s foremost trend forecasting and futures consultancies.

Quality Control Officer

The position is responsible for interpreting, applying and implementing standards, rules and regulations of regulatory agencies as it relates to the various sections within both main and satellite laboratories of DOW. This will also include coordination and implementation of quality and safety initiatives involving other stakeholders within the DOW as a whole, who are utilising laboratory equipment and/or services. Quality initiatives include accreditation, performance improvement, patient experience, clinical outcomes, clinical risk management and patient safety.

Laboratory Technologist

Laboratory Technologist is primarily responsible for the logistics in running the Lab under the supervision of the Chief Pathologist – this encompasses the establishment of new equipment, inventory maintenance of all supplies, administrative oversight of all required documentation, mentorship and training of new staff and general supervision of all staff within the Lab environment. Laboratory Technologist also performs laboratory tests utilizing requisite lab equipment and instruments, making minor adjustments as required; typically works with bio hazardous materials and sharps; laboratory maintenance, reagent and control preparation and orders supplies. Laboratory Technologist, in conjunction with the Chief Pathologist takes the lead in Quality Accreditation implementation.


The phlebotomist draws quality blood samples from patients and prepares those specimens for medical testing. The phlebotomist has direct contact with patients and must create an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skilful, safe and accurate manner.

Phlebotomists prepare blood samples and clean and sterilize equipment, following strict safety precautions. A phlebotomist must work well under pressure and be sensitive to confidentiality and accuracy in recording a patient’s blood history.

Accessioning Technician

The Sample Accessioning Technician provides a vital link between the Dow customers, internal customer service and the commercial operations group. The Sample Accessioning Technician is responsible for handling and recording all tissue specimens sent to Genomic Health, Inc. for testing. Part of the accessioning process involves contacting physicians and various other personnel when information is incomplete or unacceptable. During the performance of this role, there is likely to be a wide variety of questions and comments that come through these channels from a diverse group that may include health care professionals, insurance company claims managers and many others.

All aspects of the laboratory services are under the supervision and professional guidance of the Chief Pathologist.


Screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports and correspondence; maintaining office files and patient records.


Prepares asset, liability, and capital account entries by compiling and analyzing account information. Documents financial transactions by entering account information. Recommends financial actions by analyzing accounting options. Substantiates financial transactions by auditing documents

Insurance Coordinator

Insurance Coordinators ensure that all of the involved parties to a claim submit the correct information and that the information is then distributed in a timely fashion. 

Messenger / Driver

Responsible for the safe and timely transport of pathology specimens
Perform these duties as well as designated other duties as per the work. Schedule set out
Provide general duties to authorized staff as approved by the Laboratory Manager / Laboratory Director / Executive Manager or designate.


You can send your resume to hr@dowdiagnostics.ae